Mac users from file manager, double click on telstra prepaid mobile broadband to. Maccompatible telstra broadband dongle peripherals. Telstra bigpond ultimate wireless sierra aircard 312u usb modem. Windows and mac users can download the telstra prepaid mobile broadband connection manager for usb devices. Download for the telstra prepaid mobile broadband connection manager. Telstra universal connection manager the universal connection manager ucm is the administrative application for your mobile broadband service. Connection manager for our postpaid usb mobile broadband. Download telstra australian broadband software and firmware. Bigpond next g wireless broadband usb mobile card cnet. Mac os x if you do not see the telstra connection manager window. I had a similar problem with a telstra 3g prepaid mobile wifi when i got my macbook pro about 3 years ago. The dongle is correctly plugged in the casing around your usb port may be stopping your dongle from connecting.
Canstar blue compares some of the top brands, including whats available with telstra, vodafone and optus. Plug in and connect to any usb enabled device, such as your laptop or pc. After launching 3g watcheraircard watcher and inserting my usb modem into my laptop, the status window displays device in software installation mode. Telstra has released a firmware upgrade for the telstra usb 4g usb sierra aircard 320u that improves performance and reliability on the telstra next g network. Windows and mac users can download the telstra postpaid mobile broadband connection manager for usb devices. Launch your browser or other software when you have finished your internet or email connection remember to return to the software interface and press disconnect to end your session if the software has been minimized then double click the small icon on the task bar to reopen the application window the modem is locked to telstra. Select open folder to view files, then double click the telstra icon to start the software instal lation. Why does watcher display device in software installation mode. Gearhead technical support makes it easy to fix issues on not just your netgear purchase but for your entire home network. I have been to the telstra stroe with same result after 1 hour atempts. Download telstra australian broadband software and firmware free, download new telstra prepaid mobile broadband connection manager for windows and mac os free. I can not 100% verify this combined with the generic airwatcher mac osx software here airwatch stuff is now handled by netgear and not sierra wireless anymore.
Look for the imei number usually on the back of the device then check its compatibility here. Sw and telstra today announced that the telstra usb 4g mobile broadband modem also known as the sierra wireless aircard 320u is now available to telstra and bigpond customers, providing laptop users with access to the newly launched telstra 4g lte network. If your dongle came with an extension cable, you can use that to make sure its properly plugged in. The auto setup has a few problems, it misses some steps and describes some steps wrongly,so best if you have an experienced mac user with you while you install. Broadband manager software will need to be manually installed. Windows users from your desktop or start menu select computer or my computer xp. Id prefer to use the macs network connection manager but if i have to use the telstra software then thats ok, i just need something with good speed and good compatibility. Connection manager for our prepaid usb mobile broadband devices windows and mac users can download the telstra prepaid mobile broadband connection manager for u. Hi all, i am receiving a 3g ipad soon and want to use my telstra prepaid sim that i have been using in my telstra sierra usb 302 3g dongle for some time now. Following sierra wireless aircard 306 and 308, sierra 312u 42mbps 3g usb modem improves great in the hsdpa speed and connection performance.
When downloading this update, your recharge balance will not be affected. Jul 26, 2011 make telstra mobile broadband work with mac os x lion. Share up to 5 wifi enabled devices, such as smartphones, tablets and laptops. This message appears only on modems with truinstall. Make telstra mobile broadband work with mac os x lion. How to update the software for 4g my pocket wifi from a mac on 17 december i received the email software update required to your telstra prepaid 4g my pocket wifi ultimate device. If you are looking for an effective, fast and safe way to unlock zte cell phone then you are at the right place whit our tool you will be able to unlock your zte mobile phone in the fastest possible time. S i am using telstra cdma since 2009, now i change my machine to macbook and i would. Ring telstra, if you used your modem on a pervious operating system it may be an older modem primarily for 32 bit systems, often the 64bit drivers are on the modem but they are hard to find and dont auto start.
Telstra has released a new 4g mobile broadband device that combines a 4g usb dongle with a 4g wifi hotspot which it is billing as the first of its. Wifi connection detected to access your account youll need to. Use the table below to troubleshoot the most common problems and get your prepaid mobile broadband device back online. Imei is a serial number used to identify any cell phone device. Your dongle may not have been found when you plug it in if your computer hasnt finished starting up. The telstra prepaid mobile broadband connection manager can send and receive sms. Its a relatively light piece of software and the annoying links to telstras services, news and search information can be hidden by adjusting options in the view menu. Gearhead technical support makes it easy to fix issues on not just your netgear purchase but for your entire home. Telstras fussfree software is baked into the modem and runs on windows and mac platforms. I recently had a virus on my pc, and had to reformat. If you want 50 gig of data using the telstra network your mobile phone or broadband dongle give me a call. This means you can more easily view your data use and effectively manage your budget.
Sierra wireless 320u unlocked telstra branded basically an unlocked 320u 3g4g telstra dongle, you should be able to slap your sim in it and off you go. Dongles or usb modems and pocket wifi are becoming. So, after trying to run it directly off the usb, i find that i need to run it with par. International roaming pop up messages when roaming overseas you will receive messages. Compact usb form with self installing pc and mac connection software. Turn off the wifi on your device dont worry, this site is free to use.
Jun 10, 2014 owners of the my pocket wifi ultimate will be among the first to benefit when we switch this new spectrum on. From memory it was a matter of downloading the driver software from zte so it would work on the mac. So, after trying to run it directly off the usb, i find that i need to run it with paramaters, etc. If the orientation of your computers usb slot or the thickness of. Since mac os x lion hit the streets last week, some telstra mobile broadband users have reported driver issues that render their devices inoperable. This powerful device can support 10 wifi devices, which means you can enjoy wifi with your family and friends at the same time.
Sep 28, 2010 telstra s fussfree software is baked into the modem and runs on windows and mac platforms. Slide a memory card into the modems microsd slot and the dongle doubles as a flash drive. Sierra wireless usb modem now available on telstra 4g. I have just tried to connect the telstra 4g usb dongle and had the same problems. Im running lion and have a good sim data plan, but i just need a dongle that works well.
My zte 4gx dongle says there are software upgrades. It will provide you with a range of additional features including. It is recommended where possible that you perform this upgrade for ongoing support of your device. Owners of the my pocket wifi ultimate will be among the first to benefit when we switch this new spectrum on. Telstras next g usb modem pushes the wireless broadband needle past 2mbps, making it a better choice than its sibling pc card in most but not all situations. Any ideas as to how to overcome this, whether it is likely to be upgraded in the next few days, or is it useless. Download vodafone dongle and router firmware update free. Please note the following devices support the universal connection manager.
Under devices, doubleclick telstra connection manager. I tried to install the bigpond 4g software onto my pc, to find that after much investigation that autorun is no longer supported with windows 7 home premium. Netgear and nonnetgear network devices desktop and notebook pcs, printers, scanners, and more windows operating systems, ms office, outlook, and more. You actually need to have internet access to do this. May 24, 20 telstra has released a new 4g mobile broadband device that combines a 4g usb dongle with a 4g wifi hotspot which it is billing as the first of its kind in australia.
Our most powerful pro lineup ever macbook pro, mac pro and pro display xdr. Id prefer to use the mac s network connection manager but if i have to use the telstra software then thats ok, i just need something with good speed and good compatibility. You can find instructions for other 4g dongle models here. I am having trouble installing the telstra 4g usb wireless broadband dongle on a new laptop loaded with windows 7.
Sep 05, 2009 i upgraded to sl yesterday, and today picked up a three zte mf627 dongle, which i now discover is only compatible with leopard up to 10. Download vodafone dongle and router firmware update free, official firmware and software download links for vodafone huawei and zte modems free unlock4modem. Even the file sizes dont match as the telstra software is about 22mb, whereas the sierra software sits around 4. Page 6 usb modem will continue the instal lation process for a few minutes. In another first for a prepaid device, the telstra prepaid 4g my pocket wifi ultimate features a data usage metre integrated with our billing system. The connection manager is the application that allows you to connect to the internet. I upgraded to sl yesterday, and today picked up a three zte mf627 dongle, which i now discover is only compatible with leopard up to 10. Sierra wireless aircard 312u 3g usb modem is the fastest 3g wireless usb dongle from sierra, released by operator telstra in australia named telstra bigpond ultimate turbo card.
Aircard 320u telstra 320u unlocked sierra 320u 4g lte aircard. The telstra prepaid usb 4g modem is marketed as a 4g device, but it uses both 3g and 4g technology. Vancouver, canada and sydney, australiaseptember 27, 2011. Mac users double click the cd drive icon that appears on.
Netgear provides complimentary technical support for netgear products for 90 days from the original date of purchase. If nothing happens your system configuration may be preventing autorun. Follow the onscreen prompts to install the connection manager software. Telstra my prepaid mobile broadband wona t connect. To connect, your device needs to be compatible with the telstra mobile network. The sierra aircard 320u, also known as the telstra usb 4g, is for lte networks and offers download speeds of up to 100 mbps and upload speeds up to 50 mbps.
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